Young Adults helping senior with technology

In-Home Technology Help

Young adults helping seniors with technology

 

Technology Help

My Smart Grandkids helps people with computer and technology set-up, help and training - specializing in working with the senior community. 
Connecting young adults with people in their home, at their location or via Remote Access tech support - available in the Raleigh, Durham and Chapel Hill Areas.

Seniors:

Remote Tech Support:

We can provide remote tech support by installing a Remote Access Application onto your machine which will allow us to remotely log into your computer to find and solve issues. Access permission from you is required to keep your computer private and secure.

FEATURED
Service
point here
REMOTE
TECH SUPPORT

My Smart Grandkids will schedule a TechMate (a young adult skilled in technology)
to visit YOU at YOUR location and help! Or we can set up Remote Access to provide tech support remotely! 

In-home, on-site, or remote access technology help, computer help, and computer training.

We can help with things such as:

  • Setting up computers, laptops, phones and tablets

  • Move-in and Move-out technology assistance

  • Fixing problems on computers, laptops, phones and tablets

  • Training on computers, laptops, phones and tablets

  • In-home technology assistance 

  • Setting up Email or Skype or other applications on your computer or tablet

  • Cleaning up your email account

  • Adding filters to your emails – this will stop emails that you don’t want from showing up in your inbox

  • Typing stories or memories into documents you can share with your family

  • Sending out holiday or special occasion emails

  • Ordering items from the internet

  • Scanning photos or photo albums

  • Scanning documents or bills

Grow a relationship with your own TechMate who can be there at your location or in your home to help with your technology, laptop, computer, phone or tablet questions. They'll be your own personal technology helper!